Privacy Policy

Frankland Cattle Farm ("we," "us," or "our") operates https://franklandfarm.com and sells 100% grass-fed beef direct from our farm in Shelbyville, Kentucky. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

We may collect the following types of information depending on how you interact with our site:

• Order and checkout information (name, email, phone, billing and shipping address, payment details) processed through Shopify when you purchase from us.
• Contact form submissions (name, email, optional phone, topic, and message) when you reach out through our website.
• Newsletter signups (email address) when you join our farm list.
• Customer reviews (name, optional location and email, and review text) when you submit a review. Approved reviews may be displayed publicly without your email.
• A cart identifier stored in a browser cookie so we can remember your shopping cart between visits.
• Basic technical data such as browser type and pages visited, collected automatically by our hosting provider to deliver and secure the site.

• Process and fulfill orders, including payment, shipping, and customer support.
• Respond to contact messages and questions about the farm or your order.
• Send farm updates and availability notices to newsletter subscribers.
• Moderate and publish customer reviews you choose to submit.
• Improve our website, products, and customer experience.
• Comply with legal obligations and protect against fraud or abuse.

We do not sell your personal information. We share data only with service providers that help us run our business, including:

• Shopify, for checkout, payments, and order management.
• Supabase, for securely storing contact messages, newsletter signups, and review submissions.
• Vercel, for website hosting and delivery.

These providers process data on our behalf under their own privacy terms. We may also disclose information if required by law or to protect the rights and safety of our farm, customers, or others.

We keep information only as long as needed for the purposes described above, including order records required for accounting and customer support. We use reasonable administrative and technical measures to protect your data, but no online system is completely secure.

• Contact us at hello@franklandcattlefarm.com to ask about, update, or request deletion of information we hold, subject to legal and operational requirements.
• Unsubscribe from marketing emails using the link in any newsletter message or by contacting us.
• Review submissions are held for moderation before publication. We do not display your email on the public site.

Our site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. Continued use of the site after changes means you accept the updated policy.

Questions about this Privacy Policy? Email hello@franklandcattlefarm.com or call (502) 555-0147. Frankland Cattle Farm, Shelbyville, KY.